Privacy Policy

Segway Discovery is an online service that provides recommendations for tours, vacations, travel packages, travel guides and lots more. Our website, mobile properties, and related applications (collectively, our “Website”) are part of the Segway ® Media Network, which is owned and operated by Segway Inc.. More details about Segway Inc. can be found below under “About Us.”

We understand that providing information online involves a great deal of trust on your part. We take this trust very seriously, and make it a high priority to ensure the security and confidentiality of the personal information you provide to us when you visit our Website or use our services. Before submitting your personal information to us, please read this Policy carefully to learn about our privacy practices. By visiting Segway Discovery’s website,, or using a Segway Discovery application (an “Application” or “App”) on a mobile phone, tablet, or similar device (a “Device”) or in connection with other sites or services, you are accepting the practices described herein.

  • What information we collect from you

  • How we use your information

  • With whom we share your information

  • How you can access your information

  • Your choices with respect to the collection and use of      your information

  • How we protect your information

  • Children's privacy

  • External links

  • Visiting our Website from outside Europe

  • Changes to this Privacy Policy

  • How you can contact us

What information we collect from you

In General.

We receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date). We may also request information about your travel plans, tour plans, style, and preferences, including   and ticketing options. You can choose not to provide information to us, but in general some information about you is required in order for you to receive relevant offerings from Segway Discovery and its partners and enjoy other benefits of being a registered member. (When you are using our applications during the tours, you will generate you personal account and be a registered member. ) For example, only registered members are able to post travel reviews, email Segway Discovery content to themselves and others, access members-only newsletters and travel planning content, and enter surveys, contests, or sweepstakes. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site.

Information About Others.

You will have the opportunity to provide contact and travel-related information for other people through our Website. If you make a reservation for someone else through Segway Discovery, you will need to submit that individual’s personal information. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.

Information from Other Sources.

We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to other information about you. For example, if you visit Segway Discovery by “clicking through” from a site operated by one of our business partners, and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information. As another example, if you access third party services, such as social media services, through our Website or before coming to our Website, we may collect information such as your user name, password, and other information made available to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our Website in accordance with the practices outlined in this section and Policy.

Automatic Information.

We automatically collect some information from your computer or Device when you visit Segway Discovery. For example, we will collect session data, including your IP address, Web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.

Payment Information.

If you make travel reservations with third-party suppliers facilitated by Segway Discovery, we will collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address. We will securely transmit this information to the supplier of the travel reservation to complete the transaction. Please note that the supplier processes your payment, not Segway Discovery, unless otherwise specified. You agree to review and be bound by the supplier’s policies and procedures before making a reservation through Segway Discovery.

Location Information and Other Information from Devices.

When you use an Application on a Device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Segway Discovery website. In addition, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information. We may use the location information collected from your Device or photos to enhance your use of the Application by providing you with relevant content and contextual advertising. For example, we may use your location to show you reviews of hotels or restaurants near you when you are traveling. You can change the privacy settings of your Device at any time, in order to turn off the functionality to share location information with the Application and/or the functionality to tag your photos with location information. Please note that turning off location sharing may affect certain features of our App. If you have any queries about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.

Cookies and Other Web Technologies.

Cookies are small data text files and can be stored on your computer’s hard drive or your Device (if your Web browser permits). Segway Discovery, its affiliated websites, and Apps use cookies for the following general purposes:

  • To help us recognize your browser as a previous visitor      and save and remember any preferences that may have been set while your      browser was visiting our site. For example, if you register on our site,      we may use cookies to remember your registration information, so you do      not need to log into our site each time you visit. Please note that member      IDs, passwords, and any other account-related data included in such      cookies are encrypted for security purposes.

  • To help us customize the content, experience, and      advertisements provided to you on our websites and Apps and on other      websites across the Internet. For example, when you access a web page, a      cookie is automatically set by us, our service providers, or our partners      to recognize your browser as you navigate on the Internet and to present      you with information and advertising based on your apparent interests.      See Display of Advertising/Your Choices for more information      about our online advertising practices and your choices.

  • To help measure and research the effectiveness of      features and offerings, advertisements, and email communications (by      determining which emails you open and act upon).

The Help portion of the toolbar on most browsers should tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable most types of cookies. Please note that if you refuse to accept cookies, you may not be able to access many of the travel tools offered on our sites.


Response to Do Not Track signals

Your web browser may transmit a “Do Not Track” (“DNT”) signal to Segway Discovery and other websites. Because of differences in web browsers’ default settings and the manner in which browsers incorporate DNT signals, it is sometimes unclear to site operators whether site visitors have selected the DNT setting themselves, or whether they are aware that they have a choice in determining the setting. Segway Discovery does not currently respond to DNT signals. Once the Internet industry has settled on standards related to this issue and Segway Discovery recognizes such standards, we may reevaluate this approach.


How we use your information

Segway Discovery uses the information we collect about you for the following general purposes: for registration and to manage your account, including to allow your access to and use of our site; to communicate with you in general, including to provide information about Segway Discovery and invitations from the Segway Discovery community; to enable us to publish your reviews, and other content to the Segway Discovery community; to facilitate your booking of travel reservations; to respond to your questions and comments; to measure interest in and improve our products, services, and Website; to notify you about special offers and products or services available from us or our partners that may be of interest to you; to otherwise customize your experience with Segway Discovery, including customizing the ads shown to you; to solicit information from you, including through surveys; to resolve disputes or troubleshoot problems; to prevent potentially prohibited or illegal activities; to enforce our Terms of Use; and as otherwise described to you at the point of collection.

If you have signed up as the owner or manager of a vacation rental, or listed your vacation rental property in our TOURS section, we will send you email messages at the email address you provide to us.

Please review "Your choices with respect to the collection and use of your information" below.


With whom we share your information

Segway Discovery may share your information with the following entities:

  • Suppliers, including but not limited to activity      providers, or vacation rental managers or owners who fulfill your travel      reservations. Throughout Segway Discovery and its affiliated sites, all      products and services provided by third-party suppliers are described as      such. Information that we share with suppliers to facilitate reservations      will be treated according to applicable suppliers’ privacy policies,      except for payment information. We share payment information only when it      is necessary for travel reservations facilitated through or made on Segway      Discovery, and we restrict suppliers’ use of payment information for these      purposes. We encourage you to review the privacy policies, terms of use,      and other policies of any travel supplier whose products and services you      may purchase through Segway Discovery. Please note that these suppliers      also may contact you as necessary to obtain additional information about      you or your travel plans, to facilitate your travel reservations, or for      other purposes consistent with the practices described in their privacy      policies and terms of use.

  • Third-party vendors who provide services or      functions on our behalf, including business analytics, payment processing,      customer service, marketing, public relations, distribution of surveys or      sweepstakes programs, and fraud prevention. We may also authorize      third-party vendors to collect information on our behalf, including, for      example, as necessary to operate features of our Website or to facilitate      the delivery of online advertising tailored to your interests. Third-party      vendors have access to and may collect information only as needed to      perform their functions and are not permitted to share or use the      information for any other purpose.

  • Business partners with whom we may offer      products or services in conjunction. You can tell when a third party is      involved in a product or service you have requested because their name      will appear either with ours or separately. If you choose to access these      optional services, we may share information about you, including your      personal information, with those partners. Please note that we do not      control the privacy practices of these third-party business partners.

  • Referring Websites. If you were referred to Segway      Discovery from another website, we may share your registration      information, such as your name, email address, mailing address, telephone      number and travel preferences, about you with that referring website. We      have not placed limitations on the referring websites’ use of personal      information and we encourage you to review the privacy policies of any      website that referred you to Segway Discovery.

  • Social Media Services. You can choose to access      certain third party social media websites and services through our site      (such as Facebook). When you do so, you are sharing information with those      sites, and the information you share will be governed by their privacy      policies. You may also be able to modify your privacy settings with these      third party social media websites.

  • Companies within our corporate family. We may share your      personal information within the Segway Discovery Media Group, as well as      with our parent companies and domestic and international corporate      affiliate companies and websites. This sharing enables us to provide you      with information about products and services, both travel-related and      other, which might interest you. To the extent that our parent company and      corporate affiliates have access to your information, they will follow      practices that are at least as restrictive as the practices described in      this Privacy Policy. They also will comply with applicable laws governing      the transmission of promotional communications and, at a minimum, give you      an opportunity in any commercial email they send to choose not to receive      such email messages in the future.

We also may share your information if we believe, in our sole discretion, that such disclosure is necessary…

  • To comply with legitimate and enforceable subpoenas,      court orders, or other legal process; to establish or exercise our legal      rights; to defend against legal claims; or as otherwise required by law.      In such cases we reserve the right to raise or waive any legal objection      or right available to us.

  • To investigate, prevent, or take action regarding      illegal or suspected illegal activities; to protect and defend the rights,      property, or safety of Segway Discovery, our customers, or others; and in      connection with our Terms of Use and other agreements.

  • In connection with a corporate transaction, such as a      divestiture, merger, consolidation, or asset sale, or in the unlikely      event of bankruptcy.

If you choose to create a profile on Segway Discovery, certain information in your profile will be publicly viewable and identifiable via your screen name. You will have the ability to view your profile as members of the public will see it. Additionally, if you choose to participate in our member-to-member communications programs, other Segway Discovery members may contact you by using Segway Discovery as an intermediary; however, Segway Discovery will not share your email address with any other members nor display it any public manner. All Segway Discovery members have the option to turn off the member-to-member communication features at any time.

Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information.

We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives or the most popular hotels and vacation destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.


Your choices with respect to the collection and use of your information

  • As discussed above, you can choose not to provide us      with any information, although it may be needed to take advantage of      certain features offered on Segway Discovery.

  • You also can add or update information and close your      account as described above. If you decide to close your Segway Discovery      account, we will deactivate your account and remove your profile      information from active view. Please note, however, that we may retain in      our files some information associated with your account and past      transactions for purposes including backups, fraud prevention, dispute      resolution, investigations, and compliance with legal requirements.

  • As a registered Segway Discovery member, you can modify      your email subscription choices at any time on the Member Profile page.      Whether registered as a Segway Discovery member or not, you also will be      given the opportunity to unsubscribe from promotional messages in any such      email we send. Please note that we reserve the right to send you other      communications, including service announcements, administrative messages,      and surveys relating either to your Segway Discovery account, without      offering you the opportunity to opt out of receiving them.

  • Email Communications. Segway Discovery wants to      make it easy for you to take advantage of travel-related opportunities on      our Website. One way we do this is by sending you email messages that      contain information about your apparent travel-related interests. We      believe these email messages will provide you with useful information      about travel-related special offers available through our sites. Please      note that you will have the opportunity to choose not to receive these      email messages in any such email we send.

  • The Help portion of the toolbar on most browsers will      tell you how to prevent your browser from accepting new cookies, how to      have the browser notify you when you receive a new cookie, or how to      disable cookies altogether. Please note that if you refuse to accept      cookies from Segway Discovery, you will not be able to access portions of      our site.


How we protect your information

We want you to feel confident about using Segway Discovery, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.


Children's privacy

Segway Discovery is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 16 send personal information to us, we will delete or destroy such information as soon as reasonably possible.


External links

If any part of the Segway Discovery Website links you to other websites, those external websites do not operate under this Privacy Policy. We recommend that you examine the privacy statements posted on those other websites to understand their procedures for collecting, using, and disclosing personal information.


Visiting our Website from outside Europe

If you are visiting our Website from outside Europe, please be aware that your information may be transferred to, stored, and processed in Frankfurt where our servers are located and our central database is operated. The data protection and other laws of Europe and other countries might not be as comprehensive as those in your country, but please be assured that Segway Discovery does take steps pursuant to laws in Europe to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.



Changes to this Privacy Policy

Segway Discovery may change or modify this Privacy Policy in the future. We will note the date that revisions were last made to this Privacy Policy at the bottom of this page, and any revisions will take effect upon posting. We will notify our members of material changes to this Privacy Policy by either sending a notice to the email address you provided to us or by placing a notice on our Website. We encourage you to check this Privacy Policy from time to time to review the most current version.


How you can contact us

If you have questions about this Privacy Policy, please contact us at:

Segway Inc.
14 Technology Drive, Bedford, NH 03110 USA

Call Recording and Monitoring.

Please be aware that calls to and from Segway Discovery may be recorded. We may use the call recordings to monitor our customer service for quality or compliance purposes, to check the accuracy of the information you provide us, for fraud prevention purposes, or to provide training to our staff.  We will retain the call recordings for as long as reasonably necessary to perform such activities and then delete them. Any personal information obtained from you during the call will be treated in accordance with the provisions of this Privacy Policy.

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